Credit card processing time-outs

Q: We get time-outs a lot when processing credit cards with X-Charge, how do we fix that?

A: If you're using the EMV/chip card terminal with X-Charge, then Campground Master needs to wait a lot longer (since you have to click "Process" first and then wait for the customer to use their card at the terminal).  Therefore the time-out value needs to be increased in Maintenance / Credit Cards / Processing Setup.  We recommend a time-out value of 180 seconds for EMV terminals.  Make sure you change it on every workstation, since it's a workstation-specific setting.