Fixing transaction overlaps on receipts

Q: Some accounts have a statement several pages long due to the large number of charges. How do I get it to print out without going over the top of the "notice to guests" on the bottom of the page, and to use multiple pages if it's longer than the page?

A: Version 4.0 or later is required for it to print multiple pages for a statement, which also helps prevent overwriting the notice.  However if you already use version 4 and it still does this, then you may need to make adjustments.

There are a few different factors that can cause the notice message to overlap transactions.

1. The starting position of your notice (inches above the bottom).  See Maintenance / Printed Notices & Text, Notice message for Invoice, etc....  Adjust the Starting position to be smaller If possible.

2. The number of transactions printed each time --- you can use a "Print only some..." option to avoid printing the whole history of the reservation -- e.g. only print the current day's transactions, or since zero balance, etc.

3. The number of transactions per page, as defined in the Forms Setup (especially if you've enlarged the size of the notice text at the bottom to allow a larger message).  Go to Maintenance / Advanced Customizations / Forms, and edit the form definition for the receipt that you're using (e.g. select it and click "Edit form").  In the Edit Form Definition dialog, you'll see "Trans. rows/page" -- make that number smaller (count one that starts overflowing to see how many it can fit).