Linked members staying different lengths of time

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Q: We have several reservations that reserve multiple sites, but they do not always stay for the same length of time at each site. For example, they might be at cabin 1 for two days and cabin 2 for three days.  I want to link those so that we don't get multiple bills for them, so I can't make them non-synchronized.

 

A: For the ones that need to be different lengths, you need to make them "sub-members" instead of synchronized.  This will keep them on the same bill but allow them to be different lengths or even check in on different days.  

 

To change this for an existing linked reservation: locate it on the Rack, right-click on it, and go to Linked Reservations -> Make this a sub-member reservation.  Then you can change the dates of that one without affecting the other linked reservations, and it will still be on a single bill.  Note that this can't be done on the "linked master" -- it must be done on one of the others (usually below it).  If you're not sure which one is the linked master, just double-click on the reservation in the Rack.  The list of linked reservations in the quick-info window will show which one is the [Linked Master].

 

For more information and details on making them sub-members to begin with so you don't have to change them later, see the "Groups and linked reservations" section of the documentation.

Help link: Groups and linked reservations

 

 


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