Entering CVC code for Guarantees

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Q: Since we take a lot of reservations over the phone, we need to take guests’ security code or CVC code for their credit card and there is no spot to do so in Campground Master.  How might we do that other than writing it on a separate piece of paper?

 

A: According to new credit card merchant rules (PCI compliance), you are not allowed to store the CVC code on a computer, period.  This is why it's no longer allowed in Campground Master.

 

It is never required to have the CVC code to run a charge, and as far as I know it won't make a difference in your fees.  It's just an extra verification method.  When the customer arrives, you should always swipe their card to get the lowest rate, in which case a CVC code is not needed anyway.

 


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