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(From Newsletter #46, Sept 10, 2018)

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A couple quick reminders:

 

 Make Backups!  It's so sad when we hear from someone whose computer has crashed and they have no backup of their data to restore from.  It's so easy to make a backup to a thumb drive, there's really no excuse for not doing it at least once per week, if not daily.

 

 Re-installing / Installing on a new computer -- This is the number one support question we get, even though we've put the information everywhere we can possibly put it: in the documentation, in the Support menu on our web site, and directly on the Help menu in the program.  You'll need this information eventually, so make a note of how to find it now so you don't have to ask later.  See our web site under Support / Installing on a new computer.

 

 

What's New

 TLS 1.2 support for credit card processing

 

Q & A

 How to do a credit card refund when there's no balance

 How to separate Refunds-by-Check on Reports

 How to find Transactions entered through Customer Details

 Reporting pre-payments made for next year

 "Discounts" vs. "Discount Used"

 Cleaning out old Transactions & Balances

 Renumbering Sites

 Finding Canceled Reservations

 Paid-Thru date getting set to the Last Night incorrectly

 

Tips & Techniques

 Adding custom Pick Lists, using v9.2's User-defined Tables

 Avoid "Saving Database" delays each time you make a change

 Handling different Dialog sizes on different Workstations

 Modifying the sample Rent Roll with specific categories

 


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