Operators and Access Levels

Campground Master requires a log-in for security purposes, and for tracking the originator of reservations and transactions.  The current operator's name, as well as the time and date, are recorded for every financial transaction, reservation creation, cancellation, check-in and check-out.  It's recommended that every person using the software have a different operator name, and be assigned an appropriate security level.  In addition, one or more Administrator operators should be set up, which may be additional accounts for someone.  For instance, the campground manager may have a Manager level log-in and also an Administrator log-in.  This would prevent accidental administrative changes when logged in as a manager, but allow administrator access when needed.

Operator information can only be viewed or changed by an administrator.  If no operators have been set up yet, use the default login -- Operator Name "Administrator" and Password "Password".  You should change these to something that only you know, but don't forget the administrator login or else you won't be able to get back in to the maintenance functions!

To add or change operators, go to Maintenance / Park Setup / Operators.  See Operator Setup in the Maintenance section for more information.

PCI Compliance note:   Refer to the PCI/PA-DSS Compliance Guide (see the Introduction chapter) for important details about proper security procedures if credit card information is stored in Campground Master.

Each program function requires a certain access level for it to be enabled.  The minimum access level required for many of these the functions can be configured as needed.  Most Maintenance functions are fixed at the Administrator level, but many others are configurable so you can decide what level can perform the function.  Typically this will be either Reservation, Manager or Administrator, depending on how restrictive you need to keep it.

See Access Levels Setup in the Maintenance section for more information on setting up access levels.