Changing the Reservation Dates

You can change the first and last dates of a reservation at any time, as well as the Blocked date.  (Exception -- the First Night cannot be changed if a reservation is checked in, and none of the dates can be changed if the reservation is already checked out).

The Blocked date allows you to block a site for extra days after a reservation's official Last Night, in case the customer wants to stay longer.  This can be at your discretion to allow some slack for typical stay-overs, or by customer request.  The dialogs Reservation Details and Change Site allow date changes directly, but most changes can also be made easily on the Rack view itself.  See the Rack section for command details.

When changing the first night, last night, or blocked dates from the Rack view, you will get a simple confirmation so you can accept or abort the change.  Not much can go wrong here, since only "valid" options will be available when right-clicking on the Rack.

If you do change the start date of a reservation that's not checked in yet, you will also be asked if they will be staying the same number of nights.  If you answer No, the reservation's original Last Night will remain the same.  If you answer Yes, then the Last Night will be adjusted automatically to make the number of days the same.  The Blocked date, if present, will not be affected (unless the end date is now later than the original blocked date, in which case the blocked date will be cleared).  If you find this prompt more of a burden than a help (i.e. if you nearly always answer No), then you can turn it off in Maintenance / Program Options / Prompts.